Refund Policy

Thank you for entrusting Wonderfully Made Magnets with your precious memories! We take great pride in our products and your satisfaction. Please review our policy below to see how we can best help you love your magnets as much as we do.

Returns & Refunds

Because each order is hand-crafted with care, we do not offer refunds or returns on custom-made magnets. However, if your items are damaged, defective, or incorrect please reach out to us within 7 days of delivery and we would be happy to work with you to resolve the issue. 

To begin a request, please contact us at hello@wonderfullymademagnets.com within the specified time frame. Include your name, order number, a brief description of the issue, and a photo of the item for documentation.

Order Changes

Due to our quick turnaround time, if you need to change your order, please do so ASAP by emailing us at hello@wonderfullymademagnets.com. We can only update an order before it goes into production. After this window we may not be able to accommodate your request.

Shipping Issues

We are not liable for shipping delays caused by the carrier, incorrect or incomplete addresses provided by the customer, or packages lost or stolen after being marked as delivered. While responsibility rests with the carrier or customer, we will make reasonable efforts to assist in resolving any issues. For more shipping information, view our shipping policy here.

Satisfaction Guarantee

While we do not offer refunds on custom orders, we value our handcrafted products and your satisfaction. If you are unhappy with your order for any reason, please contact us at hello@wonderfullymademagnets.com and we will be happy to work with you to find a solution.